MORE PROFITABLE CONNECTIONS AND HIGHER CALL CONVERSIONS WITH A PROFESIONAL CALL CENTER TEAM.
We are not a traditional contact center company. In addition to offering a call center service for hotels&resorts, we offer you a complete coverage of intermediation with your client, whatever the communication channel the client chooses. The specialized thinkIN sales and service center enables direct, fast and professional response through telephone calls, chats, emails, social networks and call me backs, aligned with the marketing strategy.
- We perform customer acquisition and loyalty, surveys and customer recovery campaigns.
- We implement upselling & crosselling in booking marketing.
- We carry out SMS campaigns.
- We have the capacity to perform administrative management related to reservations.