Contact Center

Are you ready to increase your bookings with a professional and personalized service?

MORE PROFITABLE CONNECTIONS AND HIGHER CALL CONVERSIONS WITH A PROFESIONAL CALL CENTER TEAM.

We are not a traditional contact center company. In addition to offering a call center service for hotels&resorts, we offer you a complete coverage of intermediation with your client, whatever the communication channel the client chooses. The specialized thinkIN sales and service center enables direct, fast and professional response through telephone calls, chats, emails, social networks and call me backs, aligned with the marketing strategy.

  • We perform customer acquisition and loyalty, surveys and customer recovery campaigns.
  • We implement upselling & crosselling in booking marketing.
  • We carry out SMS campaigns.
  • We have the capacity to perform administrative management related to reservations.
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We speak your language

Our agents provide coverage in 7 languages ​​in a professional manner.
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Raises the customer experience

If you have multiple ways for your potential customers to interact with you, you are increasing the customer experience and facilitating the conversion into sales because in essence you are removing the barriers and giving uniformity to the Customer Service.
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Fast, dynamic and very effective

At thinkIN we have the ability to launch an effective Contact Center in less than a month, which in 6 months is yielding profitable results.

ARE YOU INTERESTED?