News

9 TIPS TO MANAGE REVIEWS ABOUT YOUR HOTEL

From the beginning of internet use, customer service has evolved rapidly and has become absolutely essential for hotel managers to control online reputation in the most important channels and social networks. Our hotel is constantly exposed and any user can share their opinion about their lived experience and the services […]

FUNDAMENTAL STRATEGIES IN YOUR HOTEL’S SOCIAL NETWORKS FOR 2019

The year 2019 begins and you may be wondering what are the trends in social networks that will set the strategy this year that you can follow in your hotel. With the new updates and rapid changes made by major social networks, it’s essential to develop a clear strategy with […]

ADVANTAGES OF OUTSOURCING YOUR HOTEL’S REVENUE MANAGEMENT

More and more independent hotels are opting to work with revenue strategies with the clear objective of seeing their income increased significantly. For some time, the hotel chains already have this figure fully implemented and standardized in their organizational charts, but when we talk about small companies and independent hotels […]

How to reduce your cancellation rate

Technology has come to speed up the reservation process and push it to make decisions impulsively and without prior meditation. But also, to facilitate the process of change, modification or even cancellation more easily and quickly than ever before. These processes, which were previously managed through third parties and in […]

MOBILE-FIRST AGE HAS ARRIVED. IS YOUR HOTEL READY?

The importance that mobile devices has acquired in the last years is undeniable. There are many users that say without hesitation that their cell phone has their “complete life”, a behaviour that offers enough evidences about how the scene has changed in this regard. The smartphone contains your daily communications, […]

3 must-have features for your hotel website

Travel customer journey has become increasingly complex. With market competitiveness, smartphones, social media, digital advertising… today, the online buyer receives such amount of information that, inevitably, the hotels have been forced to look for new ways to stand out and increise not only the conversion, but the conversion through its […]